In order to enable certain data transfer functions, HyperTerminal will need to be used. This FAQ will guide you through the process of launching, navigating and setting up HyperTerminal on your local workstation.

Starting HyperTerminal and setting up a new connection
Before you can use HyperTerminal to troubleshoot your modem, you must create a connection to the port the modem is using. To do so, follow these steps:

  1. Click Start | Programs | Accessories | Communications | HyperTerminal
  2. Once HyperTerminal opens, it will automatically prompt you to create a new connection if none exist. If no connection(s) exists, you can click File | New Connection to create a new one.
  3. Specify a name for the connection, choose an icon, and click OK.
  4. In the Connect To dialog box, choose the COM port being used by your modem (usually COM1 or COM2) from the Connect Using drop-down list and click OK.
  5. In the port property sheet that appears, choose a port speed (bits per second) that matches the device. (For a modem, choose its maximum speed.)
  6. Then, choose communications parameters that match the device. For most devices, you can typically use 8 data bits, no parity (set to None), one stop bit, and hardware flow control.

When you click OK, HyperTerminal will immediately open a connection to the port. You’ll then be ready to troubleshoot.